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Nightingale Community Portal
Status Closed
Workspace Nightingale Bugs
Created by Guest
Created on May 17, 2024

Swamp tutorial portal doesn't always open

Issue brought over from Sleekplan

Description:
After finishing the waves of enemies from the Swamp portal it'll fail to spin up. Stopping Progression.

State:
Actively investigating and improving

Workarounds:

- Logging off, waiting 15 minutes then attempt again
- Or Starting a new character (Skip Tutorial available in 0.3.0)

To help the Development Team with this issue:
Please send us your player logs so we can look into this further.
Instructions to do so are here:
https://inflexiongames.zendesk.com/hc/en-us/articles/22779159531547-How-do-I-get-my-player-logs

As logs can contain sensitive information please do no share them on AHA! or other public forums and send them to us by submitting a Zendesk Ticket.

You can submit a ticket by:
1. Stay on the “How do I get my player logs?” page or go to https://inflexiongames.zendesk.com/hc/en-us
2. On the top right hand side of the site select Submit a Request

Mode Online
Impact I cannot play or progress
Category Tags Realm Travel, Tutorial, Portals
Realm [Biome/Major] Major - Byway, Biome - Swamp
  • DEV RESPONSE
    Jun 25, 2024

    Hi everyone!

    Our development team was able to get a fix for the Swamp Byway Portals not opening in the last couple patches. With no new reports coming in we’re going to be closing this post as ‘patched’.

    If you’re still running into this issue or something similar, please make a new post and start upvoting it. Upvoting is the best way to ensure visibility on issues and support us in creating a more polished game experience for you and the Nightingale community

    Thank you to everyone who was able to provide us with information helping to resolve this.

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