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Nightingale Community Portal
Status Open
Workspace Nightingale Bugs
Created by Guest
Created on Jun 27, 2024

Non-Abayance Estate deleted

I had a farm on a medium desert Herbarium realm, built out pretty nicely. Was there recently, but before patch 0.3.2. Went to open the realm, the gate sputtered (open gate screen - cards were in place. Went to open the gate, it flickered and then the cards vanished.) Tried to open the realm and it went to a new map.

Mode Online
Impact It doesn't impact my ability to play or progress
Category Tags Building, Realm Travel, Realm Cards
Realm [Biome/Major] Major - Herbarium Card, Biome - Desert
Minor Realm Cards Farm
  • DEV RESPONSE
    Jun 27, 2024

    Hi there,

    Thank you for bringing this issue to our attention. To help the development team's investigation of this issue please send us your player logs so we can look into this further.

    Instructions to do so are here:
    https://inflexiongames.zendesk.com/hc/en-us/articles/22779159531547-How-do-I-get-my-player-logs

    As logs can contain sensitive information please do no share them on AHA! or other public forums and send them to us by submitting a Zendesk Ticket.
    You can submit a ticket by:

    1. Stay on the “How do I get my player logs?” page or

    2. Go to https://inflexiongames.zendesk.com/hc/en-us and on the top right hand side of the site select Submit a Request

    Please also press F2 while in-game and attach a screenshot of the overlay menu to this post so we can better understand what maybe causing the issue.

    Thank you!

  • Attach files
  • Dev
    NWX QA
    Reply
    |
    Jun 27, 2024

    Hello again!
    Have you interacted with the portal since it opened to a new map?
    And, when you say that a new map was opened, is it a different difficulty, a different biome, a different realm, or the same combo as before but the layout and landscape are different?