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Workspace Nightingale Bugs
Created by Guest
Created on May 24, 2024

House broken and inventory lost at log in after being offline for several hours

Hey, there,

last night I logged off in a house that was completly unharmed and in a whole, with all my farmed items and interior at about 10/10.30 pm CEST (UTC+2).

When I logged back in less than 1 hour ago, my house was torn off with three wall parts, and the cairgn was gone. I shrugged that off, and built them anew.

Some minutes later, I wanted to craft buff food, and found one Useful Shelf with 4 Suitcases of a voyager are gone, too - without any trace. Not hidden beneath a floor, not lying around scattered somewhere. Completely gone! (The shelf was located at one of the walls that were gone.)
All four were stuffed with uncountable farmed items I collected over serveral weeks. (Flowers, Plants, Plantseeds, Fibres, Fur, Bones, Chitin, and much more). All suitcases were properly tagged to quickly find the needed items.

  • What's the chance you guys have a backup from before that happened? (And I can get back the tons of gatherings)

  • What's the chance we could find out, how and why it is possible such an incident happens?

EDIT: Just a moment ago, I got attacked by a pack of 3 wolves. They tore down two wall parts (Tudor set), and another Useful Shelf holding 4 more suitcases stuffed with gathered items. ALTHOUGH I have a caigrn built and set as respawn site. How can that be possible???
Fortunately I was in my house to defend it.
Additionally there are trees and bushes growing in the middle of my house (Tudor set)

Please don't mind me saying it is discouraging, and kinda annoying to relog into the game and not only find the work of weeks seems to be lost, but also having to watch an incident that is not supposed to happen without being able to do anything about it. Not to mention the feeling of uncertainty if I can find my game tomorrow the way I leave it today ... I really cross all fingers, we will find a solution.

Thank you for your time and efforts in advance. In case you need any further details, get back on me.

Cheers,

Dark Kisses#8162

Mode Online
Impact It's difficult to play or progress
Category Tags Building, Inventory, Creatures/Enemies, Respite Realm
Realm [Biome/Major] Biome - Forest, Major - Abeyance Card
Minor Realm Cards Treasury
  • Attach files
  • Dev
    NWX QA
    Reply
    |
    May 28, 2024

    Hey there,

    Thank you so much for being patient while we figure this out. We were able to find a few saves of your realm and need more information to be able to roll back the realm. Please submit a ticket on https://inflexiongames.zendesk.com/hc/en-us so our customer service team can help walk you through the roll back process.

    1 reply
  • Dev
    NWX QA
    Reply
    |
    May 27, 2024

    A possible workaround in the meantime may be to build additional cairns, and position them around your estate.

    1 reply
  • Dev
    NWX QA
    Reply
    |
    May 27, 2024

    Thank you very much the inclusion of these images -- I have escalated this issue with our team and we are investigating.
    In the screenshot that you shared of your cairn, the damage is sitting at 368/500. Is this the cairn that was ultimately destroyed? Have you built a new cairn since the original was destroyed?

    1 reply
  • Dev
    NWX QA
    Reply
    |
    May 24, 2024

    Hi there,

    Thank you for bringing this issue to our attention. If at all possible, please press F2 while in-game and attach a screenshot of the overlay menu to this post.

    The trees and bushes growing inside your estate sounds like the Carnute has likely respawned them. If the wolves return and you are able to, would it be possible for you to grab a video or screenshot with the damage indicators visible? It will assist our investigation.
    Finally, can you confirm what level of difficulty your Abeyance Realm is set to?
    Thank you!

    2 replies
1 MERGED

lost items and damaged house overnight while offline

Merged
Hey, there, last night I logged off in a house that was completly unharmed and in a whole, with all my farmed items and interior at about 10/10.30 pm CEST (UTC+2). When I logged back in less than 1 hour ago, my house was torn off with three wall p...
about 1 month ago in Nightingale Bugs 1 Duplicate