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Just bought the game: crashes on GFN

Hi,

Thought I'd let you know here: I play Windows games via GeForce Now. Just bought the game on Steam, but it will not start. Seems to be a broken build. Also filed a report there, but I thought it would be good to mention it here as well. Message is something about a missing shader and "is the build correctly cooked?"

Mode Online
Impact I cannot play or progress
Category Tags Technical (Crashes, Disconnects, Performance)
Steps to Reproduce Just start it up on GFN. Boom.
  • Attach files
      Drop here to upload
    • Dev
      Leah S
      Reply
      |
      Nov 22, 2024

      We have identified the root cause of this issue and are working with NVIDIA to solve this.

      1 reply
    • Guest
      Reply
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      Nov 21, 2024

      Easily replicable- just boot up from GeForce Now.


    • Guest
      Reply
      |
      Nov 21, 2024

      Managed a screenshot.

    • Guest
      Reply
      |
      Nov 21, 2024

      Sorry, can't send the logs, because I can't copy them over from the Geforce Now environment. I'm not running on a machine I control. GFN doesn't work that way. Even copying text is problematic.

    • Dev
      Leah S
      Reply
      |
      Nov 21, 2024

      Hi, thanks for the report. Could you send us your logs here so we could investigate? https://nightingale-bugs.ideas.aha.io/ideas/new

      You can find your logs here:

      • Hold the Windows key and press R.

      • This will bring up a run dialog window.

      • Enter: %localappdata%\nwx\saved\Logs in the text box and click ok.

      • This should bring you to the folder with your log files.

      Please attach the NWX file and up to the 2 most recent (if available) backup files.

      1 reply