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Nightingale Community Portal
Status Open
Workspace Bugs
Created by Guest
Created on Dec 29, 2024

Service Error - can't log in

Hi!

After the Winter Update I can't log into game. It says that it couldn't establish connection to {PlatformServiceString} (Steam in my case.) Besides, it doesn't allow to play even in an offline mode.

I'm in Russia and guess that this's an issue. But via any VPN ping is so high. Besides, game isn't banned in Russian Steam and before the Winter update it was possible to play online. I tried troubleshooting FAQ, but it didn't help.

I really like this game. Plus my friend from abroad also plays it.

Mode Online
Impact I cannot play or progress
Category Tags Other, Technical (Crashes, Disconnects, Performance)
Realms Other
Minor Realm Cards None
Steps to Reproduce 1) Launch the game via Steam 2) Get a Service Error.
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