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Status Open
Workspace Bugs
Created by Guest
Created on Sep 13, 2024

new character disappeared

I created a new character for the update and then joined a friend's party and world. I put down an estate cairn and went into their Sylvan's Cradle realm. I then logged off, still in their Sylvan's Cradle world, and came back to see that my character disappeared. I'm fine with this, however I claimed my twitch rewards with the disappeared character. I miss my purple umbrella :(

Mode Both Online & Offline
Impact It doesn't impact my ability to play or progress
Category Tags Other, Multiplayer, Tools/Gear
  • DEV RESPONSE
    Sep 13, 2024

    Update:

    Thank you, we have received your logs!



    Hi there,

    Thank you for bringing this issue to our attention. To help the development team's investigation of this issue please send us your player logs so we can look into this further.

    Instructions to do so are here:
    https://inflexiongames.zendesk.com/hc/en-us/articles/22779159531547-How-do-I-get-my-player-logs

    As logs can contain sensitive information please do no share them on AHA! or other public forums and send them to us by submitting a Zendesk Ticket.
    You can submit a ticket by:

    1. Stay on the “How do I get my player logs?” page or go to https://inflexiongames.zendesk.com/hc/en-us

    2. On the top right hand side of the site select Submit a Request

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