Nightingale Community Portal
I am getting "realm card machine in use" when attempting to open a portal in my multi-player game. this happened after I had to defeat the Jabberwok which didn't spawn for me the first time. the other players in the world can use their portals, however, they can not any longer.
| Mode | Online |
| Impact | I cannot play or progress |
| Category Tags | Quests, Multiplayer, Realm Travel, Realm Cards, Portals |
| Realms | Sylvan’s Cradle, Abeyance |
Hey there,
Sounds like your portals may have gone into a bad state. If you and your friends leave the game for 15 minutes this should sever the connection those portals have to the servers, allowing them to recover. If this doesn't work, please send your logs to our Zendesk team for further assistance.
Instructions to do so are here:
https://inflexiongames.zendesk.com/hc/en-us/articles/22779159531547-How-do-I-get-my-player-logs
As logs can contain sensitive information please do no share them on AHA! or other public forums and send them to us by submitting a Zendesk Ticket.
You can submit a ticket by:
Stay on the “How do I get my player logs?” page or go to https://inflexiongames.zendesk.com/hc/en-us
On the top right hand side of the site select Submit a Request
