Dear Nightingale Support,
This is the second time in a week of gameplay that I've lost my entire inventory during a "base change." When moving from one location to another within the same realm, I organize my inventory and storage chests by emptying the chests and filling up my inventory with everything, then begin sorting through the items.
About 30 seconds after opening my inventory (with all items visible), the game crashes, and the usual report submission screen appears. I always choose "send and restart," but when I return to the game, my inventory is completely empty, which essentially means hours of gameplay and rare items (as I'm still in the early stages) are lost.
I also don't see an option to load a previous save or to manually save, which would be a useful temporary workaround while identifying the root of this bug, especially in offline mode.
Thank you very much for your support,
Alessandro
Mode | Offline |
Impact | It's difficult to play or progress |
Category Tags | Technical (Crashes, Disconnects, Performance) |
Realms | Welkin’s Reach |
Minor Realm Cards | Utopia |
Steps to Reproduce | Perhaps the only way to "replicate" the bug is to play in offline mode with the equivalent of at least two full chests of materials in the inventory. Then, by opening the inventory, begin sorting all materials and/or try extracting them into essence. For me, it's crashed two out of two times this way. |